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TECH TIPS

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RESOURCES FOR NONPROFITS

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Our Goal
Project Connect will be the first point of contact for all technology needs in the Ohio nonprofit community.

Our Belief
Nonprofit organizations can better serve their mission when they use technology to increase efficiency and improve communications among their clients, other nonprofit agencies, and the general community.

Our Mission
Enable nonprofits throughout Ohio to better serve their mission by building technology capacity and improve the use of technology and connectivity in business operations, service delivery, and communications.

Impact
By focusing on providing underlying infrastructure and capacity building, Project Connect’s programs improve service delivery, business operations, and mission fulfillment so that the stronger, more capable nonprofits can serve more clients

Need
There is an expressed need for technology assistance in the nonprofit community throughout Ohio, offering us an opportunity to expand the program significantly. In a recent survey of 129 nonprofits throughout Ohio, 100% of the respondents indicated a need for some sort of technology assistance – technical support, infrastructure, training, etc.

Vision
Every interested nonprofit organization in Ohio will have access to affordable, expert technical assistance and training to better serve their agency mission and clients.

The Nonprofit Advantage
Project Connect’s unique niche of nonprofit expertise differentiates it from other enterprises. We have demonstrated an in-depth understanding of the sector and have a history of providing viable solutions to nonprofits of all sizes and missions.

Nonprofits value Project Connect’s first-hand knowledge of how they function. We understand how nonprofits are managed, how they get their funding, and what processes they have to go through to get projects implemented. We work with their system: providing proposals that focus on how improvements will impact mission, meeting with board members and funders, and more.

Project Connect has earned a reputation in the nonprofit community as a valuable resource for technology planning and implementation, providing direct services to an average of 200 nonprofits per year.


 


LIVE HELP!
With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Training, Citrix, and HMIS log-on issues ... Free!
All other tech support ... $15 for each increment of 10 minutes. After we connect, call 330-315-1335.

Name

Email Address:

Organization:

What do you need help with?

Check here if you use Citrix

You will receive an email inviting you to
join a LIVE HELP session shortly.

 

 

Need a FIXED COST for technical support?
Purchase a 6-Call Support Block for only $60

You save $30 of out-of-pocket expenses
and HUNDREDS OF DOLLARS in wasted staff time!!*


You asked for it, so we're offering it!!

You wanted ...

  • a set-price for a block of calls,

  • a HUGE discount, and

  • a way to control your support calls so that they don't get out of hand.

$60 gets you ...

  • 6 remote technical support calls* for you and your staff during regular business hours (limit of 20 minutes per call)

  • covers computer basics as well as Microsoft Windows & Office, Adobe Creative Suite, and QuickBooks

Immediate help, reduced frustration, productive staff ... what's not to love?

* Single call rates are $15 each = $90 for 6 calls

** Does not include on-site support,
which is charged at our basic $75/hr rate
if we need to actually come to your office

Questions? Call Jacquie at 330-315-1335
 


Project Connect, A Program of Info Line, Inc.
703 S Main St # 211, Akron OH  44311 • 330-315-1335 • 800-780-8299
help@pclivehelp.org

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